When we say “Effective Communication” what do we really mean? In my opinion, to be an effective communicator means to get your message across in a concise, clear, and in an accurate manner including addressing sensitive issues diplomatically and positively; this is easier said than done. Many times our communication exchanges get out of control resulting in feelings of humiliation and being in a losing situation; we end up trying to repair the damage we have caused rather than being involved in effective communication.
Ineffective communication always equals negative results. Although, our intent is not to deliberately be ineffective we usually cause the miscommunication by not listening carefully and focusing on formulating an answer or action plan to the potential issue, thus, many times this action of not responding in a positive manner or a style does not elicit a positive outcome.
Being an active listener is a part of effective communication; it is important to validate what is being said. To validate does not imply mean that you agree, it simply means that you respect the other person’s perspective.
In these economic times when landing a job is so competitive good communication skills are critical especially when communicating with a perspective employer, utilizing social media, e-mail and in networking situations. Your correspondence says a lot about you and the last thing you want is to convey a less than positive image; Things to remember when corresponding by e-mail.
- Be concise and to the point
- Answer all questions, and pre-empt further questions
- Use proper spelling, grammar & punctuation
- Do not attach unnecessary files
- Do not overuse the high priority option
- Do not write in CAPITALS
- Read the email before you send it
- Do not overuse Reply to All
- Take care with abbreviations and emotions
- Do not request delivery and read receipts
- Do not ask to recall a message.
To read about e-mail etiquette go to http://www.emailreplies.com
There are over 2 billion text messages in the US alone. Texting is a new way of communicating. Most of the text messaging is done by 13-17 year olds however, the second most popular age group are the 18-24 year olds. As you are aware, there have been laws passed prohibiting texting while driving; texting while walking is also dangerous. When texting remember the following, do not compose a message when you are face-to-face with someone and do not text when attending a meeting; these are obvious no -no but believe it or not, they are done all the time. In my opinion, morals and ethics trumps everything else.